HealthEquity, the #1 Health Savings Account administrator, partnered with 8 Acre Perspective to conduct a series of market research studies related to the firm’s mission to improve financial wellbeing, healthcare, and equity outcomes. This study was based on research among 1,000 full-time U.S. employees to explore workplace benefits literacy. Key findings include:
- Those who say they understand their benefits very well are most satisfied with them.
- High quality benefits materials are important to drive benefits understanding and engagement, but large opportunity exists to improve benefits materials.
- Specific employee segments are underserved when it comes to benefits education, including Asians, Hispanics/Latinos, baby boomers, Gen-X, and lower-income employees.